By Brandon Kalloo
Marubeni Citizen-Cincom Inc., an LIA Corporate Member, was founded in 1984 to market and service Citizen’s family of Swiss-type turning centers. MCC is also responsible for marketing and sales of Miyano multi-axis turning centers.
According to Jim Cepican, MCC sales manager, the synergy between the product lines enhances their capability to offer their customers better manufacturing solutions He elaborated on the company’s success and said their Swiss-type turning centers have become the most widely accepted of their kind in North America.
To meet customer needs effectively the Marubeni Technical Center provides a variety of engineered accessories that enhance the performance of the Cincom and Miyano machines. An example of these engineered products is the L2000 fiber optic laser systems that can be adapted to the Cincom and Miyano machines. This allows a manufacturer to perform conventional and laser cutting or welding operations on a single machine platform. This system has been well received by medical device manufacturers.
MCC is based in Allendale, New Jersey and has sales and service facilities in several other states across the country including Fountain Valley, California. To manage and operate all of their branches, the company has grown to 95 employees and is continuing to expand as they provide manufacturing solutions for customers in North & Central America. The company is comprised of several departments including sales & marketing; customer support; parts & logistics; and a technical center.
“Time is money,” said Cepican. “Customers want to do more with less and they want to be able to operate 24/7. With this in mind, Citizen has continually improved its products by adding more functions and accessories that allow a multitude of production possibilities on a single machine.”
The company’s relationship with people is very important. They strive to connect with customers so that they may better meet their clients’ needs and expectations.
“We offer quality products that truly make a difference in the manufacturing industry and we are supported by a fantastic nationwide network of full service distributors,” said Cepican. “We are continually striving to provide our customers with support that is second to none. After a sale, support is paramount in maintaining customers and growing our business.”
This Corporate Member Feature was written by Brandon Kalloo in collaboration with Marubeni Citizen-Cincom Inc.